Royal Collection Paulista

Staff needs more training for better customer service. Language problem for only 2 employees speak English. They need lots of improvements but the worse was: Bed was very Uncomfortable, worned down that I had to request for another room, a better bed that's acceptable for a supposedly a nice, expensive hotel ad this one.

A very nice hotel in a neighbourhood which was safe to walk in during the day, taking the necessary precautions,with a restaurant, shopping mall and other shops nearby. The hotel staff were very friendly and helpful.

The location was excellent, within walking distance of the Avenida Paulista and the Botanical Gardens. The neighbourhood felt safe and was quiet at night. Breakfast was very good with a variety of food to choose from and the dining room opened onto a lovely little outdoor courtyard.

The location is perfect. Walking distance to Paulista Avenue and many shops and restaurants around! The room was super clean and not as loud as other places we stayed in São Paulo. The staff were super friendly and helpful. The only downside was the size of our room, a bit too small for a couple. Therefore, I believe a bit too expensive for the offer.

Location is nice. The room is well furnished with working table, confortable bed and nice shower. Breakfast carefully prepared, with many and diverse options. The staff is friendly, attentive and helpful.